Support

Need help with Playfvl? Email us at pauljstanger@gmail.com and we’ll get back to you, usually within 2 business days.

Common questions

Do I need iCloud?
Yes. Playfvl stores and syncs your Moments in your own iCloud account. Make sure you’re signed in to iCloud in iOS Settings and that iCloud Drive is enabled.

How do I share with my partner?
Open the partner section in the app and send an invite link. Your partner opens the link on their iPhone (with Playfvl installed and signed in to iCloud) and accepts.

What is Discreet mode?
Discreet mode switches the app to a calm cover look and a dark gray home-screen icon, so it’s less obvious on your phone.

How do I delete my data?
Delete Moments from within the app, or remove Playfvl data in iOS Settings › [your name] › iCloud › Manage Storage. Email us if you need a hand.

Restore purchases
Premium purchases are tied to your Apple ID. Use “Restore Purchases” in the app’s Premium screen.

See also our Privacy Policy.